Shipping Policy

We know you can’t wait to get your hand on the most amazing dainty little precious products of ours. We ensure that we ship with the quickest shipping partner available for your location.

Here are some of the FAQs about Threads & Beads shipping policy :

Is Shipping Free?

Shipping is FREE for all orders above ₹1999. If you are buying something below ₹1999, we have a nominal shipping charges applicable. 

When Will I Receive My Order?

Orders are shipped out directly from any of our warehouses and they will do everything they can to get you your order as fast as they can! Due to the popularity of our offers, please allow an estimated 3-8 days for your order to arrive.

If the status shows as ‘Delivered’ but you still haven’t received the product kindly get in touch with us within the first 36 hours so that we can help locate the package. If you don’t update us in the first 36 hours, the liability will not be borne by Threads & Beads.

Can I Track My Order?

YES, you will receive AWB number (within 1 – 2 days) once you place an order. You can track your order on our Tracking Page with the help of AWB number. If still you face issue in tracking your orders, feel free to call or WhatsApp us at +91 8200858924.

Why Is My Order Being Shipped In Different Packages?

If you have a multi-item order, each item may be shipped from a different  warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible! 

What Happens If My Order Gets Stuck Or Lost In The Mail?

All of our orders are sent with insured shipping and handling. If an order gets stuck somewhere, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.

How Are The Products Packaged?

All the jewellery pieces comes packed in an individual pouch and upto 4 pouches come packed in one single box. However, if you would like an individual box for each jewellery you can request our team as soon as you place your orders and this can be included at extra Rs.50 per box.